At the Lake George Beach Cottages, we understand the current situation is uncharted territory and we are sure that you have many questions regarding how we are preparing for a safe and healthy environment for our staff and guests. The health and safety of our employees and guests is our number one priority. As the situation continues, we will be sure to remain informed regarding regulations and recommendations from the CDC and local health authorities. We will be prepared to change practices if need be.
At Lake George Beach Cottages, sanitation and cleanliness has always been held to the upmost standard. We are committed to adhere to strict sanitation guidelines to help ensure the safety of our team and guests. Our staff will be provided personal protection equipment including masks and gloves and will follow strict sanitation and personal hygiene guidelines to help mitigate any threat to themselves and our guests.
This is where we ask for your help! We kindly ask that you practice personal responsibility. If you are feeling ill, are displaying symptoms or have a weakened immune system please reschedule your vacation. We are all in this together. We will be responsible in our actions for you and kindly as that you do the same for our team and valued guests on the property.
Below you will find a comprehensive safety plan to help ensure that we maintain a healthy environment.
Personal Protective Equipment (PPE):
Appropriate PPE will be worn by all employees based on their role and responsibilities and in adherence to state or local regulations and guidance. Training on how to properly use and dispose of all PPE will be mandatory. Every employee entering the property will be provided a mask and required to wear that mask while on property. Gloves will be provided to employees whose responsibilities require them as determined by medical experts including housekeeping.
All employees will receive training on COVID-19 safety and sanitation protocols with more comprehensive training for our teams with frequent guest contact including Housekeeping and Maintenance.
Cleaning Products and Protocols:
We use cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and blood borne pathogens. We are working with our vendors, distribution partners and suppliers to ensure an uninterrupted supply of these cleaning supplies and the necessary PPE.
Guest Room Cleaning and Maintenance:
Industry leading cleaning and sanitizing protocols are used to clean guest rooms, with particular attention paid to high-touch items including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, and flooring. When possible, a cottage will remain empty for a certain period of time prior to a staff member entering for cleaning. We also have a sanitizer fogger which will be used on all cottages to mitigate any germs. Our maintenance staff will only enter a lodge on an emergency basis or upon your request.